You and Your Needs Are Our Focus Right From the Start
FAQs

Frequently Asked Questions

  
   

1.      Are there any restrictions on visitors or visiting hours? 
  No.  Visitors of all ages are always welcomed!

 

2.      Can I bring my pet to visit? 
  Yes.  Well-behaved pets on a leash or carried in your arms are permitted and are usually met with welcoming smiles by residents and staff! 

3.  Who can help me with a question about a bill?          
Ohio Valley Manor's Accounting Department is always happy to assist with questions related to charges connected with a patient's stay. Click Here to contact Accounting. 

4.       Do Medicare or Medicaid cover any of the cost of a patient's care?
Ohio Valley Manor is a certified provider for both Medicare and Medicaid.  If your family member meets the qualifying criteria for these programs according to state and federal quidelines, payment can be made.  Our Admissions Office can assist you in determining eligibility prior to admission to the facility.  Click Here to contact  Admissions. 

5.  My family member is a Diabetic and has very distinct food preferences.  Are special diets available?   
All Ohio Valley Manor patients and residents receive a personal interview regarding their food likes and dislikes upon admission.  All meals are planned by a Registered Dietitian in line with special diet needs, and a Certified Dietary Manager oversees our food services program.  Click Here to contact Ohio Valley Manor's Dietary Services Manager. 


6.  What are your room rates?

     Ohio Valley Manor's various healthcare units have different daily rates.  To obtain specific rate information, please contact Admissions by clicking Here.

7.  What will my long-term care insurance cover?

     Long-term care insurance policies vary, so please consult your insurance company's representative to determine your specific coverage.  

8.  How do I choose between the various types of care units?  How do I know what is appropriate for my family member?

     Ohio Valley Manor's Admissions nurses will help you determine what type of care setting would best meet the needs and preferences of your family member as a part of the pre-admission assessment process. 

9.  Is there a waiting list?

   At times, Ohio Valley Manor does have waiting lists for specific accommodations; however, this doesn't necessarily mean that there is no availability.  A family may be waiting for an opening on a particular unit for their family member (for example: an Alzheimer's patient awaiting a room on Willow Hall), while other openings may exist.  It is best to call the Admissions Office to inquire about your specific need.

10.  Is Ohio Valley Manor part of a corporate chain headquartered somewhere else? 

 No.  Ohio Valley Manor is now and has always been locally owned by a small group of private investors who live in and around the Brown County area.

Ohio Valley Manor Nursing & Rehabilitation Center    
5280 US HWY 62 & 68    
Ripley, OH 45167    
937-392-4318 

Disclaimer: Ohio Valley Manor, Inc., makes no claims as to the accuracy of information and has no control over the contents of any link referenced from this website. Although we make every effort to provide links only to reliable collections of information, we do not endorse any specific services or products provided by other private or public organizations. Ohio Valley Manor, Inc., provides these links only as a service and has no part in the design, documentation or preparation of these off-site resources.